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Support
For all our customers, we set up a personalized access to our server from where they can download the latest pachtes or updates for our products. You can reach our server at www.customers.maninweb.de.

If you are a new customer and you have not got your account yet, please mail us to . Please read the following section briefly with the most common questions. Perhaps, You may find the answers to your questions.

My password is not accepted…
Start a further attempt. Please consider that the user name and the password are case sensitive.

I forgot my password…
Please send an email to support@maninweb.de. We will send you a new password as soon as possible.

I can not download updates…
If you are using a download manager, in some cases, the download link does not work. Please temporarely deactivate your download manager and try again. If the problem persists, please send an email to our support.

The site looks strange in my browser…
It may happen that for example older browsers got problems while showing the site. In addition, if the download of your updates are also problematic or not allowed from your workspace, please send us an email to our support.

I should always logout…
For security reasons, we recommend that you always use the logout button after down-
loading the updates. By this, you are sure that your session is ended correctly and nobody else can login from your computer.